Frequently Asked Questions

Everything you need to know about Waterdrop® Microdrinks and your order.

What exactly is a Waterdrop® Microdrink?

A Microdrink is a small, sugar-free cube that adds delicious taste and valuable vitamins to your water. Simply drop it into 15-20 oz of still or sparkling water, let it dissolve, and enjoy a refreshing beverage anytime, anywhere.

How long does shipping take and what are the costs?

Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $50. For orders below this threshold, a flat rate shipping fee will be applied at checkout.

Are your products suitable for specific diets?

Yes! All our Microdrinks are sugar-free, gluten-free, vegan-friendly, and contain only 5 calories per serving. They are designed to suit a wide variety of dietary preferences and lifestyles.

What is your return policy?

We want you to be completely satisfied with your purchase. If you are unhappy with your order, you can return unopened and unused products within 30 days of delivery for a full refund. Please contact our support team to initiate a return.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options through Klarna or Afterpay.

How do I store my Microdrinks?

To maintain maximum freshness and quality, we recommend storing your Microdrinks in a cool, dry place away from direct sunlight. There is no need to refrigerate the cubes until they are dissolved in water.